Two emails, one old account and one new

Hi, I don’t know how to remedy this situation but last year I had joined with my old email account (still operable but not frequently used). This year I bought myself another gift one year subscription for my birthday and had to use my new email address because it would not let me complete that transaction using my old one. So now I have an old account and a new account, plus an old password and a new password. Can these be combined? I notice sometimes I am getting a message on my old email (old account), and I would like to submit work but now not sure which email to use. I’m sorry for any confusion but any help is greatly appreciated.

Warm regards,

Julie

1 Like

Hi @Phoenix

This is a question for Matt. He does watch posts on the forum from time to time and may respond if he sees the post. Otherwise, you can scroll to the bottom of the page when you are watching a lesson, etc and hit the contact button. That email goes right to Matt, and he is more likely to see that and be able to respond to your administrative questions.

Terri Robichon

Hi Julie,
Send me a message using the contact form here…Contact Us – thevirtualinstructor.com. I’ll be glad to help.

Thanks Terri! It also looks like Matt has responded with a form for me to use so I’ll give it a shot.