Video keeps freezing

I am using the lessons on an iPad which keeps freezing and not re-loading, so I have to go back a lessons, and then enter the one that froze again. I have switched to my PC, but again the lesson has frozen just a few minutes in. My network is fast and properly connected and all my devices are running on their latest software. I don’t have this problem with anything else.

I hope you can help - I’m really enjoying the classes but it’s very frustrating.

1 Like

I’m not a technical person so I’m sorry I don’t know how to fix the problem. You might want to send this question to Matt. Just so you know, he on vacation this week so don’t expect an immediate reply.

Terri